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A Galaxy S Ultra phone with its home screen lit, lying on a wooden table beside its S Pen

Samsung Galaxy repair · Galleria Dallas

Samsung Galaxy Repair Inside Galleria Dallas

Whether it's a Galaxy A16 with a spiderweb across the glass or a Galaxy S26 Ultra that can no longer last a Saturday at the Galleria, CELLTECH Galleria Dallas works on Galaxy S models back to the S21, the A series, the Note10 and Note20, and foldables through the Z Fold7 and Z Flip7. Screens, batteries, USB-C charging ports, back glass and rear cameras are all checked and priced before a single screw comes out.

There is no need to book. When the part for your model is in stock, many Galaxy screen and battery repairs take as little as 20 minutes, so you can leave the device at the kiosk, keep shopping, and collect it on your way out.

Customers who trust CELLTECH

Real Repairs. Real Customer Stories.

  • A CELLTECH customer in sunglasses holding up her repaired phone in the Grand Prairie store

    A customer holding up her repaired phone in the store.

    Phone repair, in store

  • A CELLTECH customer holding up her phone in a polka dot case at The Parks Mall store

    A customer holding up her phone in its new case at the counter.

    Phone repair, in store

  • A CELLTECH customer speaking to the camera at the counter of The Parks Mall store

    A customer talking about her repair at the CELLTECH counter.

    Phone repair, in store

  • A CELLTECH customer in a cap smiling at the counter of The Parks Mall store

    A customer smiling at the CELLTECH counter after his repair.

    Phone repair, in store

  • A CELLTECH customer holding up his repaired phone at the North East Mall kiosk

    A customer holding up his repaired phone on the mall concourse.

    Phone repair, in store

  • A CELLTECH customer holding up his repaired phone in the Grand Prairie store

    A customer holding up his repaired phone in the store.

    Phone repair, in store

  • A CELLTECH customer holding his repaired phone at the store counter

    A customer with his repaired phone at the counter.

    Phone repair, in store

  • A CELLTECH customer on the mall concourse holding his repaired iPhone

    A customer outside the store after an iPhone 15 repair.

    iPhone 15 repair

  • A CELLTECH customer holding his phone in front of a wall of cases

    A customer collecting his phone at the case wall.

    Phone repair, in store

  • A CELLTECH customer on the shop floor, cases and accessories on the wall behind him

    A customer on the shop floor after a same day repair.

    Same day repair

  • A CELLTECH customer checking his repaired phone before leaving the store

    A customer checking a repaired phone before leaving the store.

    Charging port repair, in store

  • A CELLTECH customer holding up his repaired iPhone at the store counter

    A customer holding up a repaired iPhone at the CELLTECH counter.

    Screen repair, in store

  • I dropped it in the car park on a Tuesday morning and had written the phone off in my head by lunchtime. They took it in, quoted me on the spot and handed it back the same afternoon with the old panel in a bag so I could see what had actually broken.

    Alicia R.

    iPhone 14 Pro screen repair

  • It was down to twenty percent before lunch every single day and I assumed I was being sold a new battery whatever I said. They tested it in front of me first, showed me the health reading, then swapped it and had me out inside the hour.

    Tomas G.

    Galaxy S23 battery replacement

  • I put a full cup of coffee across the keyboard and had four years of work on there with no backup. They opened it the same day, cleaned the board properly rather than just drying it out, and every key on it still works months later.

    Priya N.

    MacBook Air liquid damage

  • The last place I used quoted one number on the phone and a different one at the counter. These people looked at the port, told me what it would cost before they touched anything, and that was exactly what I paid when I collected it.

    Kevin M.

    iPad 10th generation charging port

  • The back was shattered end to end and pieces of it were coming away in my hand. I left it with them on my lunch break, came back after work, and there is no seam and no gap anywhere on it. You would not know it had happened.

    Samuel O.

    Pixel 8 back glass repair

  • What actually decided it for me was the 90 day malfunction warranty, because I had been burned by a cheap repair before that failed inside a fortnight. Nothing has gone wrong with this one, but I would have had somewhere to go if it had.

    Renata C.

    iPhone 12 camera repair

Models we repair

Galaxy S, Z, A and Note Series

CELLTECH Galleria Dallas repairs the Samsung Galaxy models below: screen replacement, battery replacement, USB-C charging port, back glass and camera repair. Z Fold and Z Flip repairs depend on parts for the exact model, so call the store first.

A repair technician in a white coat working at an electronics bench crowded with circuit boards, wires and soldering tools

What your Galaxy is doing

What Samsung Repairs Can CELLTECH Do at Galleria Dallas?

CELLTECH's Galleria Dallas store repairs the most common Samsung Galaxy problems: cracked or unresponsive screens, worn batteries, charging port faults, broken back glass and rear camera damage. It also inspects Galaxy devices that have been exposed to water or other liquids. You don't need to know which part has failed. The rows here show how common symptoms usually map to a repair, and the store confirms the actual cause before quoting.

What it often points to: Damaged display assembly.

Repair at CELLTECH Galleria: Screen repair.

What it often points to: Worn or swollen battery.

Repair at CELLTECH Galleria: Battery replacement.

What it often points to: Debris, port wear, cable/adapter, or battery.

Repair at CELLTECH Galleria: Charging port inspection and repair.

What it often points to: Broken back glass.

Repair at CELLTECH Galleria: Back glass repair.

What it often points to: Lens cover or camera module.

Repair at CELLTECH Galleria: Rear camera repair.

What it often points to: Damaged display above the fingerprint sensor.

Repair at CELLTECH Galleria: Screen repair, then registering your fingerprints again.

What it often points to: A drained or failing battery, a charging fault, or a display that no longer lights.

Repair at CELLTECH Galleria: Diagnosis first, then the repair the fault calls for.

What it often points to: An aging battery, or a charging fault drawing more current than it should.

Repair at CELLTECH Galleria: Battery or charging port inspection, then the repair it needs.

What it often points to: Liquid reaching several components.

Repair at CELLTECH Galleria: Water damage diagnosis and repair.

The repairs

Each Galaxy Repair, in Detail

Every card opens the full service page for that repair. At the Galleria kiosk, each one is priced only after the technician has had your Galaxy in hand.

Galaxy models

Which Samsung Galaxy Models Can Be Repaired at the Galleria?

CELLTECH repairs Samsung Galaxy S, A and Note series cell phones at Galleria Dallas.

Galaxy Z Fold and Z Flip repairs depend on part availability, so call the store before visiting with a foldable.

How to find your exact Galaxy model

Open Settings, scroll to the bottom and tap the About section. Your model name and model number are listed there. If the screen is too damaged to read, bring the device in and the store will identify it for you.

Galaxy S series

Standard, Plus, FE and Ultra models from the Galaxy S21 to the S26 Ultra. Display design, cameras and batteries differ between generations, so the exact model affects the part and price.

Galaxy A series

Popular models from the Galaxy A15 to the A56, with a wide range of display and battery configurations.

Galaxy Note series

The Note10, Note10+, Note20 and Note20 Ultra. These are older S Pen models, so parts availability can vary with age.

Galaxy Z Fold and Z Flip

From the Z Fold5 and Z Flip5 to the Z Fold7 and Z Flip7. Foldables use inner folding displays, cover screens and hinge assemblies that need different parts and procedures. Call (214) 628-6019 first.

Galaxy Tab

Samsung tablets are covered under CELLTECH's Android and tablet repair. Ask the Galleria store about your model.

A technician working with a small screwdriver at a repair bench beside a microscope

How it works

How a Samsung Repair Works at the Galleria Store

Tell us what happened. A drop, a spill, a line on the screen, or a battery that won't last are all good starting points. You don't need to diagnose the device yourself.

The Galaxy is checked first. The obvious damage isn't always the only damage. A drop that cracks the screen can also bend the frame or crack the camera cover.

You get a clear quote. Before anything is opened, CELLTECH explains what needs repairing, what it costs and roughly how long it will take for your model. There is no obligation to go ahead.

Shop while it's repaired. On many common repairs, you can leave your Galaxy at the kiosk and carry on with your Galleria visit.

Test before you leave. Check the display, touch, charging, cameras and fingerprint unlock when you collect the device.

Two hands playing a game on a Galaxy phone held sideways, a Galaxy S Ultra lying face down beside it

Turnaround

How Long Does Samsung Galaxy Repair Take at Galleria Dallas?

Many common Samsung Galaxy screen and battery repairs at CELLTECH Galleria Dallas can be completed in as little as 20 minutes, when the part for your model is in stock and no additional damage is found.

Charging port, camera, back glass and liquid damage repairs usually take longer, and so do foldable models. If a part has to be ordered, you hear the expected wait before you leave the device.

Call (214) 628-6019 with your exact model and CELLTECH will tell you where things stand before you make the trip.

A hand holding a folded Samsung Galaxy Z Flip, its large cover screen showing an app

Pricing

How Much Does Samsung Galaxy Repair Cost in Dallas?

Samsung repair prices depend on your exact Galaxy model, the part needed and whether the drop caused additional damage, so CELLTECH doesn't quote a single figure in advance.

An S Ultra AMOLED panel costs more than many A series displays, curved screens and under-display sensors add to the part, a bent frame or broken camera cover adds work, and parts availability matters most for older models.

Call with your model, request a repair quote, or read the Samsung screen repair cost guide.

A Galaxy Z Fold6 standing folded beside its retail box on a table, a lamp glowing behind

Repair or replace

Should You Repair or Replace Your Galaxy?

Repairing usually makes sense when one major part is damaged and the rest of your Galaxy works well. Replacing it may make more sense when several major components are damaged or the quote approaches the cost of a new device.

The most useful comparison is a real repair quote against the realistic price of a replacement. CELLTECH's guide on whether to repair or replace a damaged cell phone walks through the decision.

A battery or screen on an otherwise healthy Galaxy is usually worth fixing; a quote that also covers the frame, back glass and cameras is the point to compare.

A Samsung Galaxy Z Fold standing open on a dark table, its inner screen showing the home screen, a lamp glowing behind

Independent repair

Is CELLTECH a Samsung Authorized Repair Provider?

No. CELLTECH is an independent repair provider and isn't affiliated with or authorized by Samsung.

If your Galaxy is still under Samsung's manufacturer warranty or a Samsung Care+ plan, check that coverage before any independent repair. Coverage terms may not apply to devices that have been opened by an independent shop.

Independent repair usually makes sense when your Galaxy is out of warranty, when the damage is accidental (such as a cracked screen, which a standard manufacturer warranty typically doesn't cover), or when you don't want to mail the device away or wait for an appointment slot.

Whichever route you take, ask what kind of replacement part will be fitted. CELLTECH's guide to OEM vs. aftermarket parts explains the difference.

CELLTECH would rather tell you where you stand than take on a repair you could have had covered elsewhere.

A hand holding a folded Samsung Galaxy Z Flip, a thumb scrolling text on its cover screen

Before your visit

Before You Bring Your Galaxy to the Galleria

A few minutes at home makes the visit quicker and keeps your data safe. None of this is required, and the store can help with any of it at the kiosk.

Standard screen, battery and port repairs don't normally affect stored data, but a current backup is always worth having. If the screen is too broken to use, see how to recover contacts from a broken cell phone.

After the repair, the display, touch, cameras, charging and fingerprint sensor need to be tested.

Many recent Galaxy models include Maintenance mode under Battery and device care in Settings. It keeps your personal data hidden during servicing. Ask the store whether they'd like it turned on or would rather test with your PIN.

A reset isn't needed for normal hardware repairs.

It helps show whether the fault is in the device or in the cable and adapter.

It lets the technician see the full extent of the damage straight away, including cracks hiding under the edges.

Settings, then About phone, shows the model name and number. Having it ready lets the store check the part when you call.

On compatible models, the Samsung Members app can test the battery, touch screen and charging before your visit. You don't have to do this, though.

Looking down on the escalators and walkways of a multi-level shopping mall

Finding the kiosk

Finding CELLTECH Inside Galleria Dallas

CELLTECH is located inside Galleria Dallas at 13350 Dallas Pkwy, Ste 6505, Dallas, TX 75240. The Galleria has more than 200 stores and restaurants, so use these landmarks.

The Galleria sits where the LBJ Freeway (I-635) meets the Dallas North Tollway. That makes it an easy drive from North Dallas, Addison, Farmers Branch and Richardson. The property has more than 10,000 parking spaces, some of them covered. The Westin Galleria Dallas connects directly into the mall, so hotel guests can reach the store without going outside.

Store hours: Mon–Sat 10am–8pm · Sun 12pm–6pm

  • Bath & Body Works is right beside the CELLTECH kiosk. It's the easiest marker.
  • Macy's is a short walk across the atrium.
  • The ice skating rink is directly opposite the store.

Can't find the kiosk once you're inside? Call (214) 628-6019 and someone will walk you to the store.

Floor 2 – Galleria Dallas
Level 2, Beside Bath & Body Works

At a Glance

Everything you need for the trip to the Galleria kiosk in one place: the address, today's opening hours and the store's direct line, with the map ready for directions. Calling ahead with your Galaxy model lets the team check the part before you park.

  • CELLTECH — Galleria Dallas13350 Dallas Pkwy, Ste 6505 (Kiosk) · Dallas, TX 75240
  • Opening hoursMon–Sat: 10am – 8pm · Sun: 12pm – 6pm
  • Call the store(214) 628-6019
Repair tools hanging on a pegboard above a workbench, among them a multimeter, rolls of tape and a soldering iron

Warranty

90 Day Malfunction Warranty on Galaxy Repairs

90

Samsung Galaxy repairs at CELLTECH Galleria Dallas are backed by a 90 day malfunction warranty covering repair related malfunctions under CELLTECH's warranty terms.

Keep your receipt after the repair. If a repair related fault returns within those 90 days, bring the Galaxy and the receipt back to the kiosk and the team will check it. New accidental damage, new liquid exposure and unrelated faults are handled separately.

Before any work starts at the Galleria, you are told:

  • What is actually wrong with your Galaxy.
  • Which replacement part will be fitted.
  • The price, which stays fixed once you approve it.
  • The warranty that covers that repair.

Our locations

Samsung Repair at Other CELLTECH Stores

CELLTECH repairs Samsung Galaxy cell phones at seven Texas stores. You can also use the CELLTECH store locator to find the nearest one. For iPhones, see iPhone repair at Galleria Dallas.

If another location is closer to you, you can also visit:

  • Frisco – Stonebriar Centre
  • Mesquite – Town East Mall
  • Arlington – The Parks Mall
  • Grand Prairie
  • Hurst – North East Mall
  • El Paso – Cielo Vista

Use the store finder to choose your nearest location and view current contact information, directions, and store hours.

Seven Texas stores · Open 7 days a week

FAQ

Frequently Asked
Questions.

Straight answers to what people usually ask before bringing a Galaxy to the Galleria kiosk.

CELLTECH repairs Samsung Galaxy cell phones at its store inside Galleria Dallas. The store is beside Bath & Body Works at 13350 Dallas Pkwy, Ste 6505, Dallas, TX 75240. You can walk up during mall hours without an appointment.

No. Walk-ins are welcome during mall hours. You can book a repair if you'd rather have a set time.

Often, yes. Many Galaxy screen repairs can be completed in as little as 20 minutes when the display for your model is in stock. Call the store with your model to check before you visit.

CELLTECH repairs Galaxy S series models, including recent Ultra models, subject to part availability for your exact model. Call (214) 628-6019 with your model number to confirm.

CELLTECH Galleria Dallas repairs Galaxy S models from the S21 to the S26 Ultra, the Galaxy A series from the A15 to the A56, the Galaxy Note10 and Note20, and Galaxy Z Fold and Z Flip models from the Fold5 and Flip5 to the Fold7 and Flip7, depending on part availability for the exact model.

Foldable repair depends on the model and part availability, because foldables use different displays and hinge assemblies. Call the Galleria store before visiting.

The fingerprint sensor is tested again after a screen repair on Galaxy models that read fingerprints through the display. You may need to register your fingerprints again, depending on the model.

Standard screen, battery, charging port and back glass repairs don't normally involve erasing your data. Liquid damage is different, so back up whatever you can before your visit.

No. CELLTECH is an independent repair provider. If your Galaxy is still under Samsung's warranty or Samsung Care+, check that coverage first.

Call the Galleria store at (214) 628-6019 with your Galaxy model and a description of the problem, or bring it in. The device is checked and quoted before any work starts, with no obligation to go ahead.

On many common repairs, yes. Leave your Galaxy at the kiosk, carry on with your visit, and pick it up on the way out. The store will tell you roughly how long your repair will take.

From the workshop

Be your own expert with these tips

Free diagnostics, every store

Get Your Samsung Galaxy Fixed at Galleria Dallas

A cracked screen, a tired battery or a port that won't charge is easier to judge in person than from a search result. Bring your Galaxy to CELLTECH inside Galleria Dallas, next to Bath & Body Works. You'll see what's actually wrong and what it costs, then decide.